At TRALOVIX, we are committed to providing reliable shipping services and a transparent shopping experience for our customers.

SECTION 1 – SHIPPING DESTINATIONS

We currently ship to addresses within the United States only.

International shipping is not available at this time.

SECTION 2 – ORDER FULFILLMENT

All orders are prepared and shipped through our fulfillment operations within the United States.

We use multiple shipping carriers depending on the product, destination, and shipment requirements.

Customers receive tracking information by email once their orders have been dispatched.

SECTION 3 – SHIPPING COSTS

We offer Free Standard Shipping on all orders within the United States.

No minimum purchase is required.

SECTION 4 – ORDER PROCESSING & DELIVERY

Our standard shipping schedule is:

  • Order Cut-off Time: 6:00 PM Mountain Time, Monday–Friday.

  • Handling Time: 1–2 business day (Monday–Friday).

  • Estimated Transit Time: 4–5 business days (Monday–Friday).

  • Total Estimated Delivery Time: 5–7 business days (Monday–Friday).

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Delivery times are estimates and may vary due to shipping carrier delays, weather conditions, or circumstances beyond our control.

SECTION 5 – ORDER TRACKING

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available.

If your order has not arrived within the estimated delivery period, please contact our support team.

SECTION 6 – MULTIPLE SHIPPING ADDRESSES

We support one shipping address per order.

For deliveries to different addresses, please place separate orders.

SECTION 7 – DAMAGED OR MISSING ITEMS

If your order arrives damaged, defective, or incomplete, please contact us at support@tralovix.com.

Include your order number, a description of the issue, and photographs where applicable.

Our customer support team will assist you with an appropriate resolution.

SECTION 8 – RETURNS & EXCHANGES

We accept eligible returns within 90 days of delivery for both defective and non-defective products.

Returned items must be unused or lightly used and in reasonable condition.

For complete details, please review our Refund & Return Policy.

SECTION 9 – CONTACT INFORMATION

For shipping inquiries, tracking assistance, or delivery concerns, please contact:

Business Name: TRALOVIX

Website: https://tralovix.com

Email: support@tralovix.com

Phone: +1 (737) 276-2206

Business Address: 307 15th St, Abernathy, TX 79311, United States

Customer Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Time – CT)