OVERVIEW

Welcome to TRALOVIX. This website, https://tralovix.com, is operated by TRALOVIX. Throughout these Terms, "we," "us," and "our" refer to TRALOVIX.

By accessing our website or purchasing our products, you agree to these Terms of Service and our related store policies. If you disagree with these Terms, please discontinue use of our website.

Our online store operates using WordPress and WooCommerce.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are at least the age of majority in your jurisdiction or have appropriate parental or guardian permission.

You agree to use our website and products only for lawful purposes. Unauthorized activities, fraudulent transactions, and attempts to compromise website security are prohibited.

SECTION 2 – PRODUCTS AND INFORMATION

TRALOVIX offers air quality and water treatment appliances and related accessories.

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability.

Product colors and appearances may vary slightly depending on display settings. Customers should review product specifications and installation requirements before purchasing.

SECTION 3 – PRICING AND ORDERS

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes and shipping charges, if any, are displayed during checkout before payment.

We reserve the right to correct pricing errors, update product information, or cancel orders affected by inaccurate information. If an order has been paid for and is canceled, any payment collected for the canceled items will be refunded.

Orders are subject to product availability and payment authorization.

SECTION 4 – SHIPPING AND DELIVERY

Orders are processed and delivered according to our published Shipping Policy.

Estimated delivery times and available shipping methods are provided through our website or during checkout.

Delivery estimates may be affected by carrier operations, weather, holidays, or other circumstances beyond our reasonable control.

Any shipping charges will be disclosed before purchase.

SECTION 5 – RETURNS AND REFUNDS

Purchases are subject to our published Refund & Return Policy, which explains return eligibility, applicable timeframes, conditions, and refund procedures.

Customers may contact support@tralovix.com for assistance with returns, damaged products, or order issues.

Nothing in these Terms limits any consumer rights provided by applicable law.

SECTION 6 – PAYMENTS AND SECURITY

Payments are processed using the payment methods available at checkout.

We take reasonable measures to maintain website security. Payment transactions are handled according to the security and privacy practices of the applicable payment service providers.

Customers are responsible for providing accurate billing and payment information.

SECTION 7 – THIRD-PARTY SERVICES

Our website may use third-party services for payments, shipping, website functionality, and other operational purposes.

We are not responsible for the independent content or privacy practices of external websites linked from our store.

SECTION 8 – INTELLECTUAL PROPERTY

Website content, including TRALOVIX branding, logos, text, images, and designs owned by TRALOVIX, is protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially exploit our proprietary content without authorization.

SECTION 9 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy, available at:

https://tralovix.com/privacy-policy/

SECTION 10 – WARRANTIES AND LIABILITY

Any product warranties expressly offered by TRALOVIX are governed by the warranty terms provided with the applicable product or published on our website.

We do not guarantee uninterrupted or error-free website access.

To the extent permitted by applicable law, TRALOVIX is not responsible for indirect or consequential losses arising from website use.

Nothing in these Terms excludes or limits consumer rights or remedies that cannot legally be excluded.

SECTION 11 – PROHIBITED ACTIVITIES

Users may not:

  • Engage in fraudulent or unlawful activities.

  • Introduce viruses or malicious software.

  • Attempt unauthorized access to website systems.

  • Infringe intellectual property rights.

  • Interfere with the website's functionality or security.

We may restrict access when these Terms are violated.

SECTION 12 – GOVERNING LAW

These Terms are governed by the laws of the State of Wyoming, United States, subject to applicable mandatory consumer protection laws.

SECTION 13 – CHANGES TO TERMS

TRALOVIX may update these Terms of Service to reflect changes in our operations, policies, or legal requirements.

Updates will be posted on this page with a revised date. Continued use of our website after the updated Terms take effect constitutes acceptance of the revised Terms, where permitted by law.

SECTION 14 – CONTACT INFORMATION

For questions about these Terms of Service or your orders, please contact:

Business Name: TRALOVIX

Website: https://tralovix.com

Email: support@tralovix.com

Phone: +1 (737) 276-2206

Business Address: 307 15th St, Abernathy, TX 79311, United States